Strengthening of Public Institutions [responsive-menu menu="glavni_meni-en"]

Strengthening of Public Institutions
in Bosnia and Herzegovina

The strategy of the Programme for Strengthening of Public Institutions is to close the enormous gap that exists between the objectives and the standards of the Public Administration Reform Strategy and their implementation.
  • Human Resource Management

    The general objective of the reform in the field of human resource management is developing of professional, politically unbiased, ethnically balanced, ethical, and stable civil service that meets the needs, that is respected, and capable of providing efficient service to the governments and citizens of BiH.

  • Communications & Knowledge Management

    Strategic positioning of communications within public institutions, improvement of the profession, capacity development, change in approach to communications (e.g., from mere informing to two-way communication with citizens) and introduction of new methods, ideas, and tools is what is seen as the basis for activities of the Programme in this thematic area.

  • Public Procurement & E-Governance

    Majority of services provided by public administration is of informational nature, therefore, it is convenient to provide such services electronically, mainly using Internet.

  • PAR Planning & Coordination

    The aim in this thematic area of the Programme is to strengthen the capacities of key institutions in their endeavors to coordinate the process of PAR, subsequently fulfilling the requirements for European integration

  • Quality Management

    Quality management is one of the thematic areas where special attention is paid to the approach that is oriented towards clients and the civil society, as well as to measuring success in line with the established system of the process-oriented institution.

All news

Obuka o društvenim medijima u javnoj upravi

July 21, 2016

Training on Social Media in Public Administration of BiH Successfully Implemented

  — On Wednesday, 20 July 2016, a training of civil servants on use of social media in communications of the public administration bodies of BiH was held within the



July 15, 2016

PARCO Published the First Issue of the New PAR Newsletter

  — Public Administration Reform Coordinator’s Office (PARCO) published the first issue of the newsletter with information about the process of public administration reform in BiH and the activities implemented



June 23, 2016

First IPA II Glossary in the Region Promoted

  — On Tuesday, 14 June 2016, in the great hall of the BiH Parliamentary Assembly in Sarajevo, the Directorate for European Integration held a promotional event dedicated to the


News archive


About the Programme

The objective of the programme is to enable selected public institutions to increasingly fulfil the standards of the Public Administration Strategy.



Public Administration Reform Coordinator's Office in B&H is the main partner of the Programme.


Our partners

Find out with which institutions in BiH we cooperate.