Strengthening of Public Institutions [responsive-menu menu="glavni_meni-en"]

Strengthening of Public Institutions
in Bosnia and Herzegovina

The strategy of the Programme for Strengthening of Public Institutions is to close the enormous gap that exists between the objectives and the standards of the Public Administration Reform Strategy and their implementation.
  • Human Resource Management

    The general objective of the reform in the field of human resource management is developing of professional, politically unbiased, ethnically balanced, ethical, and stable civil service that meets the needs, that is respected, and capable of providing efficient service to the governments and citizens of BiH.

  • Communications & Knowledge Management

    Strategic positioning of communications within public institutions, improvement of the profession, capacity development, change in approach to communications (e.g., from mere informing to two-way communication with citizens) and introduction of new methods, ideas, and tools is what is seen as the basis for activities of the Programme in this thematic area.

  • Public Procurement & E-Governance

    Majority of services provided by public administration is of informational nature, therefore, it is convenient to provide such services electronically, mainly using Internet.

  • PAR Planning & Coordination

    The aim in this thematic area of the Programme is to strengthen the capacities of key institutions in their endeavors to coordinate the process of PAR, subsequently fulfilling the requirements for European integration

  • Quality Management

    Quality management is one of the thematic areas where special attention is paid to the approach that is oriented towards clients and the civil society, as well as to measuring success in line with the established system of the process-oriented institution.

All news

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July 17, 2017

“Introduction to Quality Management in Public Administration” Training Held in Belgrade, Serbia

— A one-day training „Introduction to quality management in public administration“ was organised in the last week of June by the GIZ Project Support to the Public Administration Reform in Serbia based on the invitation of the Human Resource Management Service. On behalf of the Programme for Strengthening of Public Institutions in BiH the training […]


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July 6, 2017

Public Procurement Study Visit to the Republic of Slovenia: Exchange of Experiences in E-Procurement

— Further development of the electronic public procurement system in Bosnia and Herzegovina is one of major activities planned in the third phase of the Programme for Strengthening Public Institutions in Bosnia and Herzegovina. As in the previous implementation phase the programme’s main implementing partner in this activity is the Public Procurement Agency of Bosnia […]


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December 19, 2016

Training on Open Government for Civil Servants Held in Sarajevo

  — Training on open government for civil servants from institutions at the BiH level Transparent, Accountable, and Open was organised 14-15 December 2016 in Sarajevo within the Programme for Strengthening of Public Institutions in BiH, which is implemented by GIZ on behalf of the German Government. The training was implemented in cooperation of GIZ, Public Administration Reform Coordinator’s Office, […]


News archive

About the Programme

The objective of the programme is to enable selected public institutions to increasingly fulfil the standards of the Public Administration Strategy.


Public Administration Reform Coordinator's Office in B&H is the main partner of the Programme.


Our partners

Find out with which institutions in BiH we cooperate.